Add your e-mail to receive special offers and newsletters.

Z Car Source Terms & Conditions

  • All Parts and Prices are subject to change at any time, based on condition, market fluctuations and availability.  Should a price change on a part ordered by a customer, Z Car Source will attempt to notify the customer for approval prior to shipping.  A reasonable attempt will be made to reach the customer for this approval.  Should Z Car Source be unable to reach the customer through reasonable effort, the order for that part will be cancelled, and any remaining parts in the order will be filled and the order will be shipped.  No parts will be shipped without price change or condition change approval by the customer.

  • Z Car Source has a 30-day satisfaction guarantee.*  If the customer is not satisfied, the parts may be returned within the first 30 days to exchange with another part or receive a refund.  All orders returned on a non-direct exchange basis will be subject to a 20% restocking fee.  Shipping prices will not be refunded.  No returns will be accepted after 30 days of date of delivery to Customer. 
  • *No returns will be made on the following orders:  All Special Orders and All Body Parts cut from vehicles to order.  These are considered final sale, and are non-returnable and non-refundable.  Please contact Z Car Source prior to ordering with questions.
  • All Custom Body Cuts are to be paid in full prior to the cut being made, and at that time are considered non-cancelable and non-refundable.

  • To Make A Return (including Cores):  Call Z Car Source to obtain a Return Authorization Number.  Please ship all returns to:


Z Car Source
Attn:  Returns
952 W Melinda Lane, #D
Phoenix, AZ 85027

  • Please be sure to put the Return Authorization Number on the outside of the box, and put a copy of your original receipt in the box.  Please be sure that all returns are well packed and fully insured as Z Car Source will not accept a return that has been damaged in transit.  Returns made without a Return Authorization Number will not be accepted.  Please allow 7-10 business days for the return to be processed (cores may take longer).
  • Core returns will be inspected upon receipt to determine viability of the core.  If a core is in sub-standard condition, or is incomplete, Z Car Source will inspect/evaluate further to determine if the core can be salvaged.  If a core is not able to be salvaged, no core credit will be refunded.  If the core requires more than the standard amount of work to refurbish the part, a partial core credit may be refunded at Z Car Source's discretion.  Each core is evaluated on an individual basis.  Please contact Z Car Source with questions.

  • All used electronic parts sales are final. NEW electronic parts are returnable if not removed from packaging and comply with all other requirements listed in return policy.
  • All performance parts are considered "off road use" and have no warranty unless specified by the manufacturer.  Parts damaged or broken due to performance add on are not covered under warranty.
  • No refunds or exchanges on items with "Z Car Source" stickers that have been removed or peeled off for re-use, or any items that have been damaged, manipulated or modified by the customer.

  • Customer is responsible for ALL Shipping and Handling associated with returns.

  • No returns on NEW item(s) that are damaged by Customer’s misuse or installation, have been used (not in original condition), is not in resalable condition, or is not in the original packaging.

  • All USED items are sold in "AS-IS" condition.  Every reasonable attempt is made during the sales process to convey the quality of product(s) to the Customer before the purchase is completed. Many of these parts are 30+ years old, no longer manufactured and in very limited supply.

  • Z Car Source LLC assumes no responsibility or liability for failure of any kind for any new or used part(s) installed by the customer or third party installers. It is the customer’s responsibility to seek knowledgeable repair and consultation beyond that of Z Car Source LLC.

  • All NEW items that fail due to normal conditions (shipping, manufacturer defects, etc.) are sold with a Ninety (90) day warranty and replaced at Z Car Source’s expense once shipped back to Z Car Source for inspection and replacement. All parts and pieces associated with the failed item(s) shipped from Z Car Source to the Customer, must be returned to Z Car Source by the Customer unless otherwise agreed in writing between Z Car Source and Customer.

  • Customer will receive credit for return(s) in the same payment type as provided by the Customer to Z Car Source (ex: Credit Card purchase = Credit Card credit).  Credit Card returns will be processed within 5 days of return being received at Z Car Source. Check credits will be issued within two (2) weeks of Z Car Source receiving returned item(s) from Customer.

  • Shipping and Handling Fees associated with returned purchase(s) are deducted from the credit of the returned item(s).

  • All returned items due to order cancellation are subject to a 20% restocking fee.

  • No item(s) will be shipped out until the full payment has cleared the bank and is considered "Sufficient Funds."